Privacy policy

Who we are

ELKOR International is an agricultural products export business based in Chalakudi, Kerala, India. For questions about this policy or your information, contact info@elkorinternational.com.

Information you choose to share

When you make an enquiry, you may provide your name, company, email address, telephone or WhatsApp number, country, product interests and order requirements. We also receive information you include in subsequent messages or business correspondence.

The website’s enquiry form prepares a draft in your email application. Your enquiry reaches us when you send that email. WhatsApp, telephone and email links connect you to the service you choose. Please avoid including passwords, payment-card details or other sensitive information in an enquiry.

How we use your information

We use enquiry information to respond to your questions, discuss product availability and specifications, prepare quotations, coordinate requested services and manage business correspondence. Where an enquiry leads to an order, relevant information may also be used to fulfil that order and maintain necessary business records.

Sending an enquiry does not automatically subscribe you to a marketing mailing list.

Website visits and technical information

Our hosting and delivery providers may process technical information such as your IP address, browser and device information, requested pages, request times and error records to deliver and protect the website.

The website is hosted on Vercel. You can read Vercel’s privacy notice for information about its services and privacy practices.

Cookies and analytics

You do not need to create an account or provide enquiry details to browse this website. Your browser may store cached website files and technical information needed for normal website operation. Browser settings let you manage or clear cookies and site data.

If optional analytics or other non-essential tracking is introduced, this policy and any applicable cookie controls will be updated to explain that use. External platforms you visit through our links may use cookies under their own policies.

When information may be shared

Information may be handled by hosting, email and communication providers that support the website and our correspondence. Information relevant to an order or requested service may be shared with the business partners needed to fulfil it. We may also disclose information where required by law or to protect legitimate legal rights.

We do not publish your enquiry or contact details on this website. Some providers and business partners may process information outside your country; the location depends on the service involved.

Retention and security

We retain enquiry and business correspondence for as long as it is needed to handle the enquiry, maintain an ongoing business relationship, resolve disputes or meet applicable record-keeping obligations. The appropriate period depends on the purpose and nature of the record.

We take reasonable steps to safeguard information, but no internet transmission or storage method can be guaranteed completely secure. Your email application and third-party communication services have their own security practices.

Your choices and requests

You can choose what information to provide and whether to send an enquiry. To request access to, correction of or deletion of information you have shared with us, email info@elkorinternational.com with enough detail for us to identify the correspondence.

Depending on the law that applies to you, additional rights may include restricting or objecting to processing, withdrawing consent where processing relies on it, and contacting a relevant data protection authority. Requests are assessed under applicable law, including any information we are required to retain. We may need to verify your identity before responding.

External links and policy changes

Links to Instagram, WhatsApp, maps or other external services take you to websites with their own privacy policies. This policy covers ELKOR International’s website and related enquiries, not those independent services.

We may update this policy as our website or practices change. The date at the top identifies the latest version.